How long will it take to design and make my engagement ring?
Your engagement ring will be ready within six weeks of our initial consultation. Should you have a specific deadline, please let us know and we will tell you whether the ring can be ready for this date.
Will my diamond come with a certificate?
Yes. All diamonds above 0.25ct will be accompanied by a GIA certificate. GIA reports are accepted as the most reliable and professional diamond grading standard within the jewellery industry.
Can you use my own gemstone/diamond in my engagement ring?
If, after we have inspected your gemstone, we are happy that it is natural and of good quality then we would be happy to use it in your design.
I bought my engagement ring somewhere else. Can you make a wedding ring to go with it?
Yes. Please bring your engagement ring to us and we can discuss what will be possible. The design of the wedding ring will depend on the shape and style of your engagement ring. We may request you to leave your engagement ring with us while we make the wedding band to fit neatly and comfortably with it.
I’m not sure of my ring size.
Please call us for advice on ring sizing
I would like to order a pendant/necklace but I’m not sure which chain length to choose.
The simplest way to make sure that you are ordering the chain length that suits you is to use a length of ribbon or string to decide how you would like the pendant or necklace to sit. Then simply measure the ribbon/string.
Do you sell gift vouchers?
Yes. Gift vouchers are available from €50 to €1000 / £40 – £800
How long does it take to make a bespoke piece of jewellery?
This depends on the complexity of the piece and the availability of the gemstones of your choice.
Typically, a bespoke piece will be completed within six weeks of your approval of the design.
I have some old jewellery I no longer wear. Can you use it to make something new for me?
Sometimes it is possible to melt down old jewellery and use the metal to make a new piece but there is more work involved in doing this than in using fresh metal. An alternative would be to offset the scrap value of your old jewellery against the cost of the new piece.
We would be happy to inspect your jewellery and let you know what the most economical option would be for you.
Shipping and deliver cost
Ireland & the UK €10. Over €150 delivery is free
Europe and the rest of the world €20. Over €150 free.
How long will my online order take?
Online orders are normally processed and despatched within two days of receipt of the order. Should the item you ordered be out of stock, it will have to be made for you and despatch in this case will take 2-3 weeks.
How will my order be delivered?
Orders are sent via registered post or courier and will require a signature upon delivery.
We offer an exchange or full refund if you wish to return your order within 14 days of purchase. .
Within the 14 days email us at email@example.com with your order number and your name and address.